ClearFocus Technologies, a HUBZone certified company, is located in Leesburg, VA. We specialize in cybersecurity and support multiple government and commercial clients for a variety of missions. We value our clients, integrity and employees and believe a single person can make a difference!
We are committed to attracting and retaining the best and brightest talent who desire to work with industry leading technology to stay on top of their profession. We provide an excellent benefit package which includes medical, dental, vision, paid time off, 401(k), paid professional development reimbursement and more!
We are currently looking for an Infrastructure Team Lead for a position in Washington, DC. The Infrastructure Services Lead is responsible for the overall delivery of infrastructure services. In addition, the Infrastructure Services Lead will be responsible for achieving targeted metrics delivery organization under their direction. They will also provide guidance, leadership, and mentorship to the group leads to ensure the successful delivery of services to the client. Responsibilities and Qualifications Include:
Overall Team Management
Organize all Infra Team Daily Activities
Develop & Maintain Team Coverage Schedule
Communicate key communications: Schedule changes, Training follow up, Time submission adherence
Coordinating site/building visits to conduct maintenance / break fix activities. This entails communicating time, date, personnel, with PMO team
Manage ServiceNow case queue and ensure all tickets are being worked by appropriate team members or groups
Must possess at least 10 years of relevant work experience and a bachelor's degree from an accredited university. A postgraduate degree from an accredited university may substitute for 6 years of experience