Sr Solutions Engineer (Operational Engineer)

Location: Alexandria, VA
Date Posted: 10-15-2018
We are seeking a Sr Solutions Engineer for an Operational Engineering position in Alexandria, VA. All applicants must be able to work full time and have an active Secret clearance.

Primary job is to ensure that the agency’s Global IT Infrastructure is robust, scalable, secure and efficient in supporting the IT systems and services. 
Key Skills, Experiences and Responsibilities:
  • Serves as a liaison between IT Engineering and Operations teams with critical thinking and strong communication skills
  • Serves to oversee and validate the work of other contractors providing operational support to Agency’s IT Infrastructure specifically in terms of designs, deliverables and alignment with required Agency’s architecture and security policies
  • Deep and Strong fundamental understanding and experience with design, implementation, integration and maintenance (at a global enterprise scale), of :
  • Microsoft Server
  • Active Directory and related directory services
  • System Center Configuration Manger  (SCCM)
  • Windows 10
  • Azure and AWS cloud platforms
  • SSO concepts and technologies to include Kerberos, ADFS, SAML, PingFederate amongst others
  • IT generalist with broad experience and strong current understanding of all IT domains
(Infrastructure ,Networking, Servers, Applications engineering, Security, Mobile, Cloud, Big Data, IT Standards and related RFCs and others)
  • Good fundamental understanding of IT Infrastructure/Networking concepts, practices, tools and technologies to ensures related IT Infrastructure products and systems comply with requirements and government information assurance and cyber security standards and practices through formal verification methods. 
  • Good fundamental understanding of the principles of IT security and cybersecurity tools and technologies to include:
  • Nextgen Firewall
  • Malware protection 
  • Intrusion Protection systems
  • Prepare assessments and cyber threat profiles of current and planned products based on sophisticated testing, research, and analysis. 
  • Reviews test plans/procedures and ensure they verify/validate the security requirements.
  • Experience working with Federal Security Regulations including FISMA, FedRAMP, OMB Circular A-130, NIST, Sarbanes-Oxley (SOX), Special Publication Series 800 and FIPS Publications 
  • Engage in an assessment of the Agency’s IT Server infrastructure to develop an as-is and to-be states by working with the stakeholders and factoring in gaps, strategic goals and challenges in the current environment
  • Experience in conducting root cause analysis of IT server infrastructure and malfunctions and their remedial strategies
  • Experience with analysis of IT Service Desk Tier 2,3 incidents to determine areas of improvement and focus for user training 
  • Provide technical support as IT consultant to C level executives and solution engineering teams
  • Support the timely resolution of selected Tier 3 or higher IT Infrastructure trouble tickets in the above mentioned areas
  • Experience with Operating Systems, Network devices (Firewalls, routers, switches) is desirable
  • Participate in the implementation discussion of new technologies and platforms 
  • Ability to manage stakeholder’s expectation on multiple high priority competing tasks 
  • Assist with planning and implementing systems and network integrations 
  • Document the design, and troubleshooting of technology platforms and procedures
  • Master’s degree with 6+ years’ experience or Bachelor’s degree with 8+ years’ experience ➢ Secret or higher clearance is required
  • Strong experience in IT Infrastructure/networking and/or Software Engineering with Agile, Agile/SAFe certifications is a plus
  • Experience drafting concept definition papers, analysis of alternatives, and business cases as necessary is preferred
  • Excellent communication, documentation and task management skills ➢ Self-starter, team player and can do attitude. 
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